Fixing Audio & Video Issues During a Call

Troubleshooting Audio Problems

Check Your Microphone

Ensure your microphone is properly connected and not muted.

Select the correct microphone in your device’s sound settings or Tebtalks’ audio settings.

Address Echo and Background Noise

Use headphones to avoid audio feedback.

Mute participants if echo is caused by multiple open mics.

Test Your Audio

Use the Test Audio option in Tebtalks before joining the call.

Troubleshooting Video Issues

Check Your Camera

Ensure your webcam is connected and not in use by another app.

Check that the correct camera is selected in Tebtalks’ video settings.

Improve Video Quality

Ensure you have a stable internet connection.

Close other apps that may be using bandwidth.

Test Your Video

Use the Test Video option in Tebtalks before starting the call.

How to Test Audio/Video Before Starting a Call

From the Tebtalks dashboard, click on Settings or Audio/Video Test.

Test your microphone and speakers to ensure sound is clear.

Check the video feed to ensure your camera is working properly.

Tip: Testing your audio and video before the call reduces the risk of disruptions during important meetings.

 

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