1. How to Control Who Can View Your Livestream

Controlling the audience for your livestream is essential to maintain privacy and ensure your content reaches the right people. Here’s how you can set these controls on Tebtalks:

Set Privacy Settings for the Stream:

• When setting up your livestream, select the appropriate privacy level. Common options might include:
  • Public: Anyone can view the stream.
  • Private: Only people with a direct link can access the stream.
  • Invite-only: You can invite specific viewers or select certain groups to attend.
  • Unlisted: Viewers can access the stream with the direct link, but it won’t be searchable.

Password Protection:
Some platforms allow you to set a password for private livestreams. This means that only viewers with the password can join the session. If this feature is available, consider using it for highly exclusive or sensitive content.

Control Viewership by Invitation:
If Tebtalks allows, you can generate an invite link or send invitations to specific people to limit access. This is a great option if you're hosting a small group discussion or a private event.

Limit Comments to Registered Users:
To control engagement, you might want to restrict the ability to comment only to registered or verified users. This ensures that you can track who is interacting with your stream.

Block or Restrict Users:
If someone has been granted access to your stream and is causing issues, you can block or restrict them, ensuring they no longer have access to the livestream.

2. Reporting Issues During a Livestream

During a livestream, unexpected issues may arise that need to be reported or addressed immediately, such as technical problems, inappropriate behavior, or privacy concerns. Here’s what to do:

Technical Issues:

• If you encounter technical problems (e.g., poor video quality, connection drops), use the platform’s built-in support or reporting tools to alert the support team about the problem.
• You can also communicate with your audience if there are known issues, so they are aware and can adjust expectations.

Reporting Inappropriate Content or Behavior:

• If a viewer shares inappropriate content or behaves disruptively, report them immediately. Tebtalks may provide an option to block or flag the user’s comment or account.
• Encourage viewers to report any issues directly if they see something inappropriate. Make sure they know how to use the reporting feature if necessary.

Customer Support:

• If issues are technical or platform-related, reach out to Tebtalks support through their helpdesk or support chat to report the issue and get assistance.

3. Managing Trolls, Spam, and Offensive Comments

Trolls, spam, and offensive comments can seriously impact the quality of your livestream and the experience of your audience. Here’s how to manage these problems:

Enable Moderation Tools:
Most platforms, including Tebtalks, allow you to enable moderation features to help manage comments during your livestream. These may include:

• Comment filters: Automatically block or flag comments with certain keywords (e.g., offensive language or spam).
• Moderator Role: Assign moderators who can review and manage comments in real-time. They can block or hide comments that violate community guidelines.
• Slow Mode: Some platforms allow you to implement slow mode in the chat, where each user can only send messages after a set time (e.g., 30 seconds). This can reduce spam and make it easier to manage discussions.

Use Comment Controls:

• Delete offensive comments: If a comment is inappropriate, you can delete it manually. This prevents it from being visible to other viewers.
• Block or mute users: If a troll or spammer is causing problems, you can block them, which prevents them from commenting on your livestream. You can also mute them temporarily if you don’t want to completely block them.
• Pin Important Comments: If there are positive or informative comments, you can pin them to the top of the chat. This draws attention away from any disruptive comments.

Set Clear Community Guidelines:
Establish and communicate clear community guidelines to set expectations for viewers. Inform your audience that any form of trolling, offensive language, or spam will not be tolerated.

Example:
"Please keep the chat respectful and follow our community guidelines. Any offensive or disruptive behavior will be reported and blocked."

Engage with Your Audience Positively: Encourage positive engagement and discourage negativity. You can focus on positive comments, ask for questions, or even run polls to keep the conversation moving in a productive direction.

Example:
"I love seeing all the great questions and thoughts coming through. Keep them coming, and let’s make this a fun and informative conversation for everyone!"

Take Immediate Action When Necessary:
If a situation gets out of control (e.g., excessive trolling or inappropriate content), take immediate action:

• End the stream if needed to protect your audience and yourself from further harassment.
• Report the issue to Tebtalks support and consider posting a public statement if necessary, explaining what happened and your steps to ensure the issue doesn’t reoccur.